Frequently Asked Questions

  • Getting started is simple. Reach out through our let’s chat button or shoot me an email at joele.zeger.licsw@gmail.com to request services if you prefer. We will schedule a complimentary 15-minute phone call during which we will talk about next steps.

  • The fee for a 60-minute session is $200. We can work together to decide if a different session length is more appropriate for your goals. A credit card is required to hold the initial session. During our work together you’ll keep a card on file through my secure payment processor. Payments are processed automatically after each session.

  • The short answer is no - not directly. Unfortunately, insurance companies operate and pay in a way that’s misaligned with my practice values.

    The good news is that depending on your health insurance plan, you may be entitled to reimbursement through OON (“out-of-network”) benefits. To find out about coverage through your plan, call the number on the back of your insurance card and ask:

    • Do I have out-of-network benefits for mental health services provided via in-person and telehealth?

    • What is my yearly deductible? Has it been met?

    • What is the maximum reimbursement amount for the year?

    • How many sessions per calendar year does my plan cover?

    • How much does my insurance plan reimburse an out-of-network provider for CPT codes 90791, 90837, and 90834?

    You are responsible for any payment your insurance does not cover during the session.

  • Cancellations and re-scheduled sessions will be subject to a full charge if NOT RECEIVED AT LEAST 24 HOURS IN ADVANCE. This is necessary because a time commitment is made to you and is held exclusively for you. If you are late for a session, you may lose some of that session time.