Getting started is simple. Reach out through our let’s chat button or shoot me an email at joele.zeger.licsw@gmail.com to request services if you prefer. We will schedule a complimentary 15-minute phone call during which we will talk about next steps.

Your first session is a calm, welcoming space so you can show up just as you are and begin to feel understood and seen. We’ll start by discussing your goals, history, and what feels most important for you to share right now. I’ll also answer any questions you may have about the process. This session is less about diving into the deepest work and more about creating a sense of safety, clarity, and collaboration. Most clients leave feeling a mix of relief, a sense that something meaningful has begun, and that they are no longer navigating it alone.

Ending therapy is a collaborative and thoughtful process. More often, clients begin to notice quiet shifts: feeling steadier inside even when life is stressful, decisions feel clearer, and trusting yourself in ways you didn’t before. We take time to reflect on your growth, honor the work you’ve done, and make sure you feel supported moving forward. And if life brings you back someday, that door is always open.

The fee for a 60-minute session is $200. We can work together to decide if a different session length is more appropriate for your goals. A credit card is required to hold the initial session. During our work together you’ll keep a card on file through my secure payment processor. Payments are processed automatically after each session.

The short answer is no - not directly. Unfortunately, insurance companies operate and pay in a way that’s misaligned with my practice values.

The good news is that depending on your health insurance plan, you may be entitled to reimbursement through OON (“out-of-network”) benefits. To find out about coverage through your plan, call the number on the back of your insurance card and ask:

• Do I have out-of-network benefits for mental health services provided via in-person and telehealth?

• What is my yearly deductible? Has it been met?

• What is the maximum reimbursement amount for the year?

• How many sessions per calendar year does my plan cover?

• How much does my insurance plan reimburse an out-of-network provider for CPT codes 90791, 90837, and 90834?

You are responsible for any payment your insurance does not cover during the session.

Cancellations and re-scheduled sessions will be subject to a full charge if NOT RECEIVED AT LEAST 24 HOURS IN ADVANCE. This is necessary because a time commitment is made to you and is held exclusively for you. If you are late for a session, you may lose some of that session time.

In accordance with the No Surprises Act, you have the right to receive an estimate of expected charges for psychotherapy services. If you receive a bill at least $400 more than your Good Faith Estimate, you can dispute the bill. For more information, visit www.cms.gov/nosurprises

I have partnered with Mentaya to help clients use their out-of-network benefits to save money on therapy. Use this tool below to see if you qualify for reimbursement for my services.